Get Technical Support From Our Team

SUPPORT

With the purchase of a website template, you’ll get unlimited digital support from our team. Open a ticket below or learn about other ways we can help.

  • We have 3 options for those of you who already have a 7.1 site and account but want to upgrade your design to one of our templates.

    Check out the details for these 3 options HERE.

  • Within minutes of purchase, you will receive an email with access to video instructions that will show you how to prep for your Squarespace Template.

    While you prep, our team will be working to send you a contributor invite to your email (within 24 hrs) with access to your brand new Squarespace site for your template.

    Within 24 hours, we will send you a contributor invite to your email with access to your brand new Squarespace site for your template.

  • Yes! The price point for the Website Template is for the design and use of the template ONLY. You’ll also need to pay for a Squarespace plan to be able to launch your site or take it live. Wait to purchase the Squarespace plan AFTER we deliver your new template, because you will get to utilize our 20% off discount code. Click here to see Squarespace’s updated pricing.

  • No, our Templates are only available for use on Squarespace sites. We LOVE Squarespace, and believe it’s one of the easiest platforms to be able market your offerings, manage, and maintain.

  • We use all of Squarespace’s built-in features, so anything that is possible on a regular Squarespace site is possible with our templates. For a quick hit-list, here’s some things you can add to this Template: Shop, Blog, Email Marketing, Scheduler, Custom Code, MLS embed, Galleries, Video, and more.

Let’s Start With Some Frequently Asked Questions

  • Our website templates do NOT require photoshop. However, a select few design require the use of Canva to edit a few graphics on the design.

  • Nope! We worked really hard to make these as user-friendly as possible. Each design comes with step-by-step video instructions to create the design in your Squarespace account using the built-in style editor.

  • Because of the digital nature of our products, they cannot be returned and are non-refundable. Please contact us if you have any specific questions about this before you make a purchase.

  • The designs can be used as-is or you can customize further to make something even more unique to you. The video tutorials show how to how to edit colors, fonts, images, graphics, and more. You can also add or remove pages, layouts, and sections. You can always email us at hello@golivehq.co if you need help adding something to your template.

  • We would love to answer any question you have or help you choose the best template for your needs.

    Email us at hello@golivehq.co

Need A Little Extra Help?

  • One Day Site Setup - $1200

    Our team will input your branding, colors & images & get your site all set up to launch using the Go Live Template of your choice.

    HIRE US

  • Existing Site Install - $59

    Have an existing Squarespace account but want to upgrade? We’ll install your new template into the unlinked section of your existing 7.1 site within 2 business days.

    LEARN MORE

  • Content Transfer - $300

    We’ll transfer all your content or blog posts from your existing Squarespace website to a new one within 3 business days.

    LEARN MORE

Want Personalized Feedback on a Site You Launched with One of Our Templates?

Open A Support Ticket

Need a little help? For template or technical support, please open a ticket using this form and we’ll respond within 48 hours.

hello@golivehq.co